Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon . To pull up the Non Donor Group: Click Contacts in the main navigation bar Select the Groups Icon Navigate to Non Donors After you select “Non Donors” you will view any contacts who […]
Potential Followups Smart Group
Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon . To pull up the Potential Followups Group: Click Contacts in the main navigation bar Select the Groups Icon Navigate to Potential Followups After you select Potential Followups there will be time frames: 7 […]
Lapsed Donors Smart Group
Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon . To pull up the Lapsed Donor Group: Click Contacts in the main navigation bar Select the Groups Icon Navigate to Lapsed Donors After you select “Lapsed Donors” there will be […]
Active Donors Smart Group
Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon . To view the Active Donor Group: Click Contacts in the main navigation bar Select the Groups Icon Navigate to Active Donors After you select “Active Donors” there will be […]
Processing Fee Coverage
When a donor gives you money there will now be an option to Cover Processing Fees after they have filled out their information. This adds in the processing fee charge to their donation so that your receive the full donation amount. So far we have found that over 65% of […]
Prebuilt Smart Groups
See Custom Groups for static groups See Custom Custom Smart Groups for custom automating groups Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon. These groups can help you clean your account and create lists of […]
Integrating with MailChimp
Please Note: The MailChimp integration is only available to premium users. To provide FundHero users with an option to send Mass and customizable we have provided a MailChimp integration. MailChimp offers a free plan and similar pricing structure to FundHero so you don’t have to worry about additional fees. Please note: FundHero’s […]
Fees and Reporting Fees
What are FundHero’s fees? FundHero’s total fees (including Stripe) is 4.9% + $0.30 per donation. This is what keeps FundHero going so we can provide you with the best fundraising tool possible. Fee Coverage To help you save money FundHero has given all donors the option to cover the processing […]
Outstanding Tasks Smart Group
Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon . To pull up the Outstanding Tasks Group: Click Contacts in the main navigation bar Select the Groups Icon Navigate to Outstanding Tasks Completing Tasks There are two ways you can track tasks. Via […]
Needs Thanks Smart Group
Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon . Any donation that comes in through FundHero’s donation page or is manually added is automatically assigned as Needs Thanks. To pull up the Needs Thanks Group: Click Contacts in the main […]