Lapsed Donors Smart Group

Smart groups are groups built by FundHero based on the information in your account. You can recognize smart groups based on the smart icon .

To pull up the Lapsed Donor Group:

  • Click Contacts  in the main navigation bar
  • Select the Groups Icon
  • Navigate to Lapsed Donors

After you select “Lapsed Donors” there will be time frames:

  • 90 days
  • 180 days
  • 1 year

Selecting the time frame means that a donor has given at any point in the past but has not given within selected time frame.

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